Once your order is successfully placed, a confirmation will be sent to your registered email address. Additionally, we'll provide regular updates via text message or phone call to ensure you stay informed about your order's progress.
How can I be sure my order has been received?
When will my order arrive?
Your order typically arrives within 4 - 5 business working days for ready product and make to order product take 20 days. you can easily track your order via the shipment details sent to your registered email.
Can I make a change to my order once it has been placed and confirmed?
Once your order has been placed and confirmed, we regret to inform you that no alterations can be made. We encourage our customers to review their selections carefully before finalising their purchase.
Why was my order canceled?
Orders that are flagged as fraudulent by our payment processors will be cancelled automatically. Svaraa will never cancel a legitimate order without contacting the customer. If your order was cancelled, we most likely contacted you but didn’t receive a response from your end. Duplicate orders are the most common reason for cancellation.
If you have any further questions, please contact us at ____________.
Will my order be insured once it has shipped?
Absolutely, your order's safety is paramount to us. Once shipped, it's fully insured by our logistics partner, ensuring peace of mind until it reaches you.
What is your repair policy?
For details on our repair services, kindly visit our policy page. We're dedicated to ensuring your cherished pieces are expertly cared for.
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